Question 1

WILL WE BE PAIRED UP WITH STRANGERS?

Accepted Answer

No. At Allstars Escape no matter how many agents are in your group you’ll have the escape room all to yourselves.

Question 2

THE DEEP OVERVIEW

Accepted Answer

You have to find the elixir of knowledge as the ship's captain is missing, and no one knows how you control the sub; it is sinking, and they need the elixir to stop this and avoid crashing into the bottom of the sea.

Question 3

PRICING

Accepted Answer

£23 Per Person

Question 4

AGE REQUIREMENTS

Accepted Answer

The minimum age requirement is 11 for all rooms except Abigail which the minimum age is 15. For individuals under 16 years of age, we kindly request that they are accompanied by an adult.

Question 5

ABIGAIL OVERVIEW

Accepted Answer

In a twist of fate, your beloved daughter has mysteriously vanished. During this period of uncertainty, a peculiar item you've recently acquired at a car boot sale begins to behave inexplicably. As if pulsating with an unseen force, this object seems to be leading you, compelling you towards an unfamiliar location.

Haunted yet hopeful, you surmise that this strange occurrence may hold the key to finding your daughter. Driven by desperation and a father's love, you decide to follow this spectral pull, journeying to the location it indicates.
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Once you arrive, an ethereal presence named Abigail reveals herself. With her guidance, your quest for answers truly begins, as she ushers you deeper into the intricate labyrinth of mystery and danger. The fate of your daughter rests in your hands, and every moment counts. Will you be able to unravel the secrets in time to save her?

Question 6

BOOKING AND CANCELLATION POLICY

Accepted Answer

Can I cancel my booking?
 • Bookings cannot be canceled within 48 hours of your scheduled game time.

Can I reschedule my booking?
 • Bookings cannot be moved within 48 hours of your scheduled game time.
 • If you request to move your booking within 24 hours of your game, a £20 fee will be charged. This is subject to availability and at our discretion—there is no guarantee that we can accommodate a change.

Question 7

ARRIVAL AND LATE POLICY

Accepted Answer

• Late arrivals will lose time from their game. We ask all teams to arrive 15 minutes early to allow for check-in and briefing.
 • There is a 5-minute grace period, but after that, your game will start without you.
 • No refunds or rescheduling will be allowed for late arrivals.

Question 8

ALCOHOL & DRUG POLICY

Accepted Answer

Can I play if I have consumed alcohol or drugs?

• No. For the safety and enjoyment of all players, we have a strict zero-tolerance policy for alcohol and drugs. Anyone under the influence will be refused entry to the game, and no refunds will be given.

Question 9

ABOUT THE ESCAPE ROOM EXPERIENCE

Accepted Answer

What is an escape room?

• An escape room is an immersive, interactive experience where you and your team solve puzzles and complete challenges to achieve a goal within a set time limit. It’s a mix of problem-solving, teamwork, and adventure!

How long does the experience take?

• The game itself lasts 60 minutes, but we ask all teams to arrive 15 minutes early for check-in and briefing. The entire experience, including debriefing, will take about 75-90 minutes.

Am I locked in?

• No, you are never truly locked in. You can leave the room at any time if needed. Emergency exits are always available.

Question 10

ADDING AN EXTRA PLAYER

Accepted Answer

Can I add an extra person to my booking?

• Yes! Please email or call us in advance to let us know. The extra player can be paid for upon arrival before your game begins.